A few details.
A clearer stay.

Use Check availability on our website to choose your dates and guests. Your search opens our official booking system in a new tab, where you can select an available room and rate and complete your reservation.

Read the conditions of the rate you select before confirming. Cancellation deadlines, deposits and payment arrangements can vary by offer. Your confirmation contains the conditions for your reservation; contact us if anything is unclear.

Children are welcome. Include children and infants in your availability search and provide ages if requested by the booking system. Contact us about cots, extra beds and suitable room arrangements; availability, occupancy and any charges depend on the room and reservation.

We serve a sweet and savoury breakfast buffet. Check the description and inclusions of your selected rate in the booking system, and contact us if you would like to confirm breakfast arrangements.

Choose a Deluxe Room or Suite for a Grand Canal view. Classic Rooms look towards the courtyard; most Superior Rooms overlook the garden, with selected rooms offering a partial canal view. Junior Suites overlook the garden or courtyard.

Please state your bed preference when booking and contact us about any feature essential to your stay. Rooms are individually decorated, and layouts, baths and specific features vary. Requests are subject to availability.

Yes. Complimentary Wi-Fi is available during your stay.

Our rooms have air conditioning and heating, a private bathroom, TV, minibar, safe and hairdryer. Selected categories and rooms have additional features such as a seating area or hydromassage bath.

Yes. Our private garden offers a quieter place to sit and enjoy a pause between exploring Venice.

Check-in is normally from 14:00. Please check the departure time on your reservation or confirm it with reception. Contact us in advance about early arrival, late departure or special arrangements.

From the Ferrovia waterbus stop, take ACTV line 1 towards Rialto and San Marco, getting off at Ca’ d’Oro. The stop is beside the hotel. See our Location & arrival page for more journey details.

Yes. We have our own landing on the Grand Canal. Contact us before travelling to discuss transfer arrangements and assistance you may need.

No. Venice’s historic centre cannot be reached by car. Arrange parking at the city’s road access points and continue to us by water.

Our reception is available 24 hours a day. Please let us know if you expect a late arrival.

There is a lift in the palace. Because this is a historic building, please contact us about your individual mobility needs, the arrival route and a suitable room before booking. We can discuss the specific arrangements that matter to you.

Our multilingual reception team can help you plan discoveries in Venice, tours and excursions. Let us know what you would like to experience.

Yes. We are a non-smoking hotel.

Pets are not permitted. Please contact us directly about any specific assistance requirements before booking.

We do not have an on-site restaurant, spa, gym or swimming pool. Our reception can suggest places to dine and help you enjoy the surrounding neighbourhood.